Careers

mTuitive is shaking up the traditional documentation process and rewarding physicians with intelligent reminders, calculations, unprecedented ease of use - and most importantly high quality clinical data that is used to improve care. Want to join us? Apply for one of our open positions below.

At mTuitive, all employees are encouraged to share ideas and grow. We also offer excellent healthcare, dental, and other benefits!

Open Positions

Cloud Engineer - Healthcare Software

About mTuitive

mTuitive is the leading structured data capture and synoptic reporting company in health care based in Cape Cod, Massachusetts. Physicians use our products every day to document pathology diagnoses and surgical procedures and to track quality. We are shaking up the traditional documentation process and rewarding physicians with intelligent reminders, calculations, unprecedented ease of use - and most importantly high-quality clinical data that is used to improve care.


mTuitive...

  • is growing but also has a long track record in healthcare.

  • has customers on 3 continents and 7 countries.

  • works with large and small hospitals, laboratories, surgery centers, large healthcare delivery networks, and national or provincial healthcare systems.

  • offers excellent healthcare, dental, and other benefits.

  • has a mostly flat organizational structure, where everyone is encouraged to share ideas and grow.

  • is committed to delivering the highest quality software and service to physicians and other healthcare providers, in a way that helps them do their jobs even better.

  • pride ourselves on providing responsive, human customer service.


Cloud Engineer

We are looking for an ambitious cloud engineer who wants to play a key role in a small, growing company. You’ll manage all cloud infrastructure on AWS and Azure, as well as internal IT for 20 employees. The ideal person has a great attitude, enjoys challenges, communicates very well, and works well with a team.


In this role, you will:

  • Administer, monitor, and grow mTuitive’s cloud infrastructure on AWS and Azure. Both platforms will be used but Azure should be your preference (if you have one), as more new projects will be implemented on Azure.

  • Automate backups, alerts, deployments, migrations.

  • Implement disaster recovery and business continuity.

  • Implement secure practices to protect healthcare applications, in cooperation with the Security and Privacy Officers.

  • Work closely with the security team to comply with SOC2 and ISO27001.

  • Work closely with our development team on DevOps projects to deploy solutions, monitor, and provide feedback.

  • Work extensively with Microsoft servers, ASP.NET applications, and SQL Server on AWS and Azure.

  • Provide templates to automate deployment of mTuitive products following best practices for security and continuity.

  • Take the lead in migrating legacy cloud services to more modern equivalents.

  • Document and diagram current configurations, project plans, and best practices.

  • Collaborate in BaseCamp, our project management solution, receive urgent requests from HelpScout, our support system, and use Office 365.

  • Manage on-premises company IT, which is very limited.


Essential Skills:

  • IT Chops. You are comfortable using the command line on Windows Server and/or Linux. You like to script and automate tasks that make your job easier with Powershell or Bash. You're familiar with Windows Server and client operating systems including the functionality of user rights and file/folder permissions, network protocols, firewalls, and troubleshooting all of the above.

  • Cloud Experience. You’ve worked extensively with AWS or Azure to support software-as-a-service applications. Managing solutions and deploying to these environments following secure best practices.

  • Experience working in an environment compliant with SOC2, ISO 27001, HITRUST, or other security frameworks.

  • Security. You have strong security hygiene and awareness of secure best practices.

  • Great communicator. You like to write emails and have a conversational tone, while staying grammatically correct. You enjoy working with people and helping them do their jobs better. We'll ask for a writing sample during the hiring process.

  • Troubleshooter. You have patience and like to reverse-engineer things, whether websites or washing machines.


Preferred Skills:

  • On-premises IT skills – Office networking, MDM/PC management, patching.

  • Healthcare software or provider experience.


Nice-to-have:

  • Healthcare Integration: HL7, FHIR, Mirth.

  • Container experience - docker, kubernetes, etc.

  • Certifications on AWS and Azure


Work Environment

Currently, our offices are staffed at about 50% due to the pandemic. Our strong preference is to hire a local candidate who will come to the office when we fully open, but exceptional candidates will be considered for remote or hybrid. An extensive benefits package includes medical, dental and vision coverage. We also offer participation in a 401K program with employer contributions. Further educational opportunities may also be available.


How to Apply

Send resume and cover letter to jobs@mtuitive.com

Creative applications are welcomed.


Bonus Points:

  • Writing samples (anything will do: blog, docs, papers, etc.)

  • Links to sites/apps/scripts you have built

  • Open-source projects

Business Development Manager

You will work directly with an exciting variety of partners to establish an environment where mTuitive solutions are easy to adopt, immensely valuable to end customers, and beneficial to patients. Interoperability between vendor systems is a popular buzzword in health care, and for good reason. Standards and requirements are established or influenced by professional organizations and industry thought leaders. Newly available technologies like digital pathology, artificial intelligence algorithms, prognostic and predictive molecular testing in medicine, and personalized medicine all benefit from data captured in our solutions. Forming viable relationships with players from each of these categories and making them work together will be challenging and require creativity and strategic thinking.


This is a role where you will have visibility to all aspects of the organization and you will have an influence on determining the direction of the company and satisfaction of our customers and market.


Position Responsibilities:

  • Observe and study market trends to identify strategic partnership targets with company leadership.

  • Cooperate with sales and support teams to engage with customers to establish priorities for improving relationships with our customers.

  • Proactively find and prioritize product relationships with the product and development teams.

  • Structure and negotiate win-win relationships with all of our collaborative partners.

  • Manage and execute strategies and partnership implementation plans.

  • Measure and review the value of partnerships as they are structured and after they are implemented.

  • Provide feedback to management concerning information gleaned from partnerships and customers about reactions to our offerings, perceptions of the market and trends observed such as buying patterns.


If you have them, we'd love to see in advance:

  • Writing samples (blog, docs, term papers, New Yorker cartoon captions, whatever you have)

  • Links to sites, apps, books, or other projects you have helped create

  • Analytical projects, such as statistics, data analytics, experiments, etc.


How to Apply

Please send applications to jobs@mtuitive.com. Creative applications are welcomed.

Technical Support Engineer

mTuitive is seeking someone to implement cloud-based and on-premise mTuitive software for healthcare facilities. A key position in helping clients plan, architect, and implement our solutions—including servers, network connectivity, interfaces.


Responsibilities will include:

  • Installing and configuring products for new customers.

  • Working closely with our development team deploying solutions and monitoring usage.

  • Compiling post-implementation documentation.

  • Troubleshooting technical problems that are escalated from front-line customer support.

  • Implementing and supporting solutions on AWS, Azure, and hospital networks.

  • Working extensively with Microsoft servers, ASP.NET applications, and SQL Server, as well as desktop applications.


Basic Requirements:

  • Experience implementing, configuring, and managing systems. Networks, servers, PCs, etc.

  • Information Technology abilities that demonstrate comfort using the command line on Windows Server and/or Linux. Ability to script and automate tasks to streamline workflow (with Powershell or Bash). Familiarity with Windows Server and client operating systems including the functionality of user rights and file/folder permissions, network protocols, firewalls, and troubleshooting all of the above.

  • Maintaining strong security protocols for yourself as well as a keen awareness of best practices for security in general.

  • Communicating with colleagues, customers, and more as the role requires a great deal of interaction and collaboration. mTuitive will ask for a writing sample during the hiring process.


Preferred Skills/Experience:

  • Managing solutions and deploying to AWS or Azure environments following secure best practices.

  • Experience writing “how-to” help or technical documents.

  • Experience working in an environment compliant with SOC2, ISO 27001, HITRUST, or other security frameworks.


How to Apply

Please send applications to jobs@mtuitive.com. Creative applications are welcomed.

Healthcare Software Engineer

mTuitive is seeking someone to help create innovative software products for physicians and other medical professionals. Making meaningful, original contributions to mTuitive's core products while working with mTuitive leadership, customers, and design team to refine and communicate requirements.


Responsibilities will include:

  • Writing tests, developing features, and shipping them.

  • Working with users on support issues that are escalated.

  • Communicating with colleagues, customers, and more as the role requires a great deal of interaction and collaboration. mTuitive will ask for a writing sample during the hiring process.

  • External, customer-focused collaboration working with subject matter experts, users, and other advisors to develop, refine, and support solutions.


Essential Skills:

  • Excellent coding skills are required. It’s less important what stack you know as much as what knowledge, skills, and love for coding you possess. Ideally, you know multiple languages and frameworks well, embrace design patterns, and constantly refining your craft.

  • Full-stack development, equally comfortable with front-end and back-end coding.

  • Internal collaboration with colleagues by teaching and sharing your skills...and code libraries!


Preferred Skills:

  • .NET (C#): Experience coding in the .NET environment using C#. ASP.NET MVC and other web frameworks are a bonus.

  • Javascript: Comfortable with modern Javascript in the browser and/or using node.

  • Use git for version control.

  • Azure/AWS: Familiar with deployment and management of apps on both of these popular cloud services.

  • Experience with operational ownership of products after shipping (systems admin, customer support, etc.).


Backgrounds That Are A Plus:

  • Healthcare Integration: HL7, FHIR, Mirth.

  • Data science and analytics experience.

  • R and Python experience.

  • Medical experience or knowledge.


How to Apply

Please send applications to jobs@mtuitive.com. Creative applications are welcomed.

Knowledge Engineer

As a Knowledge Engineer, you will use advanced authoring tools to create dynamic content for medical applications. This involves working directly with physicians, software developers, and others to define the behavior of the software and to customize it to the physicians’ specific needs.


You like to work with end users closely to understand their needs and can support the products you build. You have strong writing skills, so we can trust you to write documentation, email customers, and clearly communicate with other members of the team.


No specific major is required, but you should have an interest in healthcare, software, and enjoy using both sides of your brain. This is not a coding position, but you will use a lot of the same thought processes and principles as a coder.


In this role, you will:

  • Work directly domain experts, specifically physicians and health care professionals, to build advanced logic that will simulate expert decision making, while complying with published standards and capturing coded data.

  • Learn and utilize the mTuitive content development platform to build standard algorithms and manage ongoing local modifications.

  • Engage directly with end users, customers, and stakeholders.

  • Help to support the customer’s success in achieving goals of their projects.


Essential Skills:

  • Excellent writing and communication skills

  • Able to devour dense scientific and medical content, and synthesize it for practical applications

  • Strong computer skills (an Excel power user, for example, would thrive)

  • Comfortable with logic and basic mathematics

  • Enthusiasm for working with a diverse team to deliver products


Nice-to-have:

  • Experience working with surgeons, pathologists, or related health care professionals

  • Experience with SNOMED or other medical coding terminologies


If you have them, we'd love to see in advance:

  • Writing samples (blog, docs, term papers, New Yorker cartoon captions, whatever you have)

  • Links to sites, apps, books, or other projects you have helped create

  • Analytical projects, such as statistics, data analytics, experiments, etc.


Work Environment

Currently, our offices are staffed at about 50% due to the pandemic. Our strong preference is to hire a local candidate who will come to the office when we fully open. An extensive benefits package includes medical, dental and vision coverage. We also offer participation in a 401K program with employer contributions. You will be required to travel from time-to-time. Further educational opportunities may also be available.


How to Apply

Please send applications to jobs@mtuitive.com. Creative applications are welcomed.

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